Shipping Policy
Thank you for shopping with Luxerv LLC. We are committed to delivering your books safely and promptly. Please read our shipping policy carefully before placing your order.
Where We Ship
We currently ship to all addresses within the United States, including P.O. Boxes and APO/FPO addresses.
Processing Time
Orders are typically processed within 1 to 2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next available business day.
Estimated Delivery Time
Once your order has been processed and shipped, please allow 3 to 8 business days for delivery. Please note that delivery times are estimates and may vary depending on your location and carrier availability.
Shipping Carriers
We ship via trusted carriers including USPS, UPS, and FedEx to ensure your order arrives safely and on time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to monitor the status of your delivery.
📧 For tracking inquiries, contact us at: contact@luxerv.us
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your delivery address. We strive to offer competitive and fair shipping rates on all orders.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at contact@luxerv.us. We will work with the carrier to resolve the issue and ensure you are taken care of.
Important Notes
- Business days are Monday through Friday, excluding federal holidays.
- We are not responsible for delays caused by the carrier, weather conditions, or incorrect addresses provided at checkout.
- Please double-check your shipping address before completing your order.
📍 Luxerv LLC | 7901 4th St N Ste 300, St. Petersburg, FL 33702, United States